How to Create an Inbound Shipment in the Portal

Created by Diana Miller, Modified on Wed, 16 Oct at 4:50 PM by Brian Cummings

We refer to client shipments arriving at our warehouse as 'Inbound Shipments'. All inbound shipments must have a corresponding shipment, or order, created in the portal, informing our warehouse team to expect clients' inventory for processing and/or storage.

Each shipment arriving at our warehouse must be identified with the client's business name. Every carton must be clearly labeled with a product identifier and the number of units within the carton. Product identifiers can be the item's UPC, GTIN, Merchant SKU, ASIN, FNSKU, etc... The product identifier on the carton must be shown in the portal to receive the inventory.

Including the product name and a barcode of the product's identifier on the carton is optional, but does speed up the process of receiving inventory and readying it for outbound shipments. A free app to create custom barcodes for products is available here.

Inbound Shipments

Please note an Inbound Shipment must be added to the Portal BEFORE a client's inventory arrives at the warehouse. Follow the instructions below to create inbound shipments.

Step 1: In the portal, select Inbound Shipments from the left-hand menu. Select the blue New Shipment button in the upper right-hand corner.

Step 2: Within the Create Inbound Shipment form, add a Shipment Name (we suggest this name be brief and related to the inventory), and instructions for processing your inventory in Shipment Notes section. Select the blue Create Shipment button.

IMPORTANT: Don’t forget to provide instructions!
While checking in your inventory within the Inbound Shipment, our warehouse staff will look to the Shipment Notes for clear and specific instructions from you about how to process your inventory.

Some of our most common service options:

Place into storage for future outbound orders
Create an FBA shipment, and...
- Carton forwarding
- Apply FNSKU labels
- Apply FNSKU labels and polybag
- Apply FNSKU labels and bubble wrap
- Process into product bundles/multipacks
- Forward to another location

(Please contact us for other service options)

NOTE: When inbound shipments are missing instructions within the Shipment Notes in the order, our default process is to receive your inventory and place into storage until instructions are provided.

How to avoid Receiving Fees:

We charge a receiving fee of $2.00 per carton for all inventory placed into storage. However, you can avoid this fee if your inventory is being processed and shipped out right away when it arrives. Providing instructions with your order helps the staff quickly and correctly handle your inventory and saves you money, too!

Step 3: Select the blue Add Items button. A list of products will appear. Items can be found within the search field, too. Select the blue Plus Button to add the item to the shipment.

Enter the expected quantity (ignore the expiration date), and select the blue Add Items button. Continue adding items until all of the products in the shipment have been added.

Step 4: Add the shipment's Tracking numbers by selecting the blue Add Tracking Numbers button. Select the carrier from the drop-down list. Add each tracking number one at a time and select the blue Add Tracking Numbers button below it. When complete, select the blue Save button. If the tracking numbers are not currently available, please return and enter them afterward.

Creating the inbound shipment in the portal is now complete. A video tutorial is also available here.