How to Change Notification Settings in the Portal

Created by Diana Miller, Modified on Thu, 16 May at 7:49 AM by Brian Cummings

The portal automatically sends emails when the following services are completed:

Inbound Shipment Received
Outbound Shipment Created
Outbound Shipment Closed
Items Require Fixing
Invoice Ready for Payment
Billing Failed

By default, each notification is set to send to the primary email address for the portal account. Additional email addresses can be added for each notification.

STEP 1: Log in to the Prep It Pack It Ship It Portal.

STEP 2: Navigate to the "Merchant Settings".

STEP 3: On the "Profile" page, simply scroll down to find the notification options.

STEP 4: Customize the notification preferences by toggling the buttons for each item.

STEP 5: Choose the blue "Plus" button to add an additional email address.

STEP 6: Select "Update" to save.